Privacy Policy

At Doon Taxi Service, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services and visit our website.

1. Information We Collect
Personal Information:

Contact Information: Name, email address, phone number, and physical address.
Booking Details: Pickup and drop-off locations, travel dates and times, and any special requests.
Payment Information: Credit card details and billing address.
Non-Personal Information:

Browser and Device Information: IP address, browser type, operating system, and device identifiers.
Usage Data: Information about how you interact with our website, including pages visited and links clicked.
2. How We Use Your Information
Providing Services:

To process and manage your bookings.
To communicate with you regarding your bookings and provide customer support.
To personalize your experience and improve our services.
Marketing and Promotions:

To send you promotional offers, newsletters, and other marketing communications.
To conduct surveys and gather feedback to enhance our services.
Legal and Compliance:

To comply with legal obligations and protect our rights and interests.
To prevent fraud and ensure the security of our website and services.
3. Sharing Your Information
Service Providers:

We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and IT support.
Legal Requirements:

We may disclose your information if required by law or in response to legal requests, such as court orders or subpoenas.
Business Transfers:

In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction.
4. Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices
Access and Correction:

You have the right to access and correct your personal information. You can update your details by contacting us directly.
Opt-Out:

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us.
Data Deletion:

You can request the deletion of your personal information by contacting us. Please note that we may retain certain data as required by law or for legitimate business purposes.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality.

Types of Cookies We Use:

Essential Cookies: Necessary for the operation of our website.
Analytical Cookies: Help us understand how users interact with our site and improve it.
Marketing Cookies: Used to deliver relevant ads and track the effectiveness of our marketing campaigns.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it promptly.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the revised policy on our website and updating the effective date. Your continued use of our services after the changes take effect constitutes your acceptance of the updated policy.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Thank you for trusting Doon Taxi Service with your personal information. We are committed to protecting your privacy and providing you with a safe and secure experience.